Help center
How can we help?
Quick answers to common questions about listing produce, FBX, trades, and trust.
Listing your produce
Tap the green “+” on the marketplace and snap a photo, which our AI uses to identify the produce and grade freshness and ripeness. Each produce type has a set FBX rate, so a listing’s value is auto-calculated as that rate × quantity and locked in. You can adjust the quantity, pickup window, and delivery option before going live.
Buying or trading
Open any listing to either spend Fruit Bucks or propose a barter. Sellers can accept, counter, or decline. Once accepted, chat opens for pickup logistics.
Earning FBX
FBX is earned by completing exchanges, helping new neighbors, listing surplus harvest, and contributing at community events.
Need more help?
Reach us anytime at hello@fruitporch.com and a real person will get back within one harvest day.